Ultimately, your doctor will determine if you qualify for the desired medication. Your physician will explain why you are or are not qualified. Each of the physicians are trained to work directly with you to evaluate your situation and match the best product to meet your goals. 

You will be using the weight loss injections at home. Your doctor, pharmacy or our customer service team will teach you how the injections will be given, plus you will be given an instructional video. 

Each of the drugs have their own common side effects. As an example, common side effects of GLP-1s include: nausea, abdominal pain, belching, vomiting, constipation, gas and diarrhea

All medications, including GLP-1s, can cause side effects that can be mild or serious. This is not a comprehensive list of all possible side effects. You should talk with your doctor about any questions you have and understand the potential side effects and benefits of any medication. 

Some people gain weight after stopping their weight loss medication which is why changing your diet and exercise are an important part of your long-term weight loss goals. Your physician can give you more information on how to maintain your weight loss when you stop your medication. 

Your physician will manage the dosage of any prescribed medication.

It is important for your doctor to monitor your progress in the medical weight loss program. As part of the program, you will speak to your doctor approximately once every 4 weeks. You will also have access to your physician via text for as long as you are taking the medication through UrWay Health. 

If approved, your physician will write an electronic prescription for your medication. The mail order pharmacy should receive the prescription the same day. Your medication should be delivered no later than 72 hours after the prescription is received by the pharmacy. The 72-hour delivery is not a guarantee, but almost all medications are delivered within 72 hours or sooner. You will be sent text messages and emails updating the status of your prescription.

This is dependent upon the weight loss treatment prescribed by your physician, but typically every 4 weeks. 

No, this program is not covered by insurance.  All services are self-pay.

At this time, we are unable to accept HSA or FSA cards as payment, but we do provide a detailed receipt and prescription copy that can be submitted to your benefits provider for possible reimbursement.

Unfortunately, we do not accept Care Credit, however, we work with a few third-party vendors that offer payment plans for those that qualify. Please call us directly at 888-24-URWAY or email us at support@urwayhealth.com to discuss these payment options.

The charge on your card will show as URWAY HEALTH, LLC

You are free to cancel at anytime. Please see our Cancellation and Refund Policy.

Directions from the pharmacy are to keep compounded GLP-1 injections refrigerated (between 36 to 46 degrees Fahrenheit).  Please contact the pharmacy for any additional questions.

Most patients take the medication for several months, or until they reach their desired weight. While some choose to stay on longer than others, this is something that should be discussed with your physician to ensure that the proper dosage is maintained throughout your journey.

This is not something you will have to worry about prior to your consult with your doctor. Based on your medical intake questionnaire and consultation, your doctor will prescribe you the appropriate dosing that meets your weight loss needs.